Lively is the administrator of our FSAs. To ensure your Lively account is properly linked to Piedmont, use the unique registration link provided in your welcome email. Do not register directly on the Lively website; doing so will create a separate account that cannot be tied back to Piedmont.
Flexible Spending Accounts (FSAs) save you money by allowing you to set aside pre-tax dollars from your bi-weekly paycheck to help pay for eligible expenses. Note: Piedmont does not offer some of the plans listed on the Lively site (e.g., HRA, Limited Purpose FSA, etc.).
There are two types of FSAs: Health Care and Dependent Day Care. You can participate in both types of FSAs, but you cannot use funds in your Health Care FSA to pay for dependent day care expenses, and vice versa. Look at our FSA Quick Start Guide to learn more.

Health Care FSA Runout Period
If you enrolled in a Health Care FSA for 2025, the standard deadline to submit 2025 claims is March 1, 2026. Please note: All 2025 FSA eligible expenses must have been incurred during the 2025 plan year to be eligible for reimbursement (incurred before January 1, 2026).
Access your HealthEquity account with your username and password to:
– Review your 2025 FSA balance
– Locate any outstanding 2025 card transactions to submit for reimbursement along with applicable substantiating documentation.
– Use the “Pick & Process” feature to pay outstanding 2025 claims or to be reimbursed for 2025 eligible expenses that were paid out-of-pocket
Unused Health Care FSA balances roll over to your 2026 Health Care FSA balance:
– After the runout period is passed, remaining funds up to $640 are eligible to roll over into your current year Health Care FSA.
– Any remaining balance over $640 would be forfeited.
Support
To review your balance(s) or to file claims, log into your HealthEquity account.
If you have any questions about your FSA(s), please call HealthEquity, 24/7, at 877-924-3967.
When using the multi-purpose debit card, it is important that you save all of your receipts, Explanation of Benefits (EOBs) and any other supporting documentation that shows how you’ve used your FSA dollars. IRS regulations specify that supporting documentation is required to substantiate FSA expenses.
Dependent Care FSA Runout Period
If you enrolled in a Dependent Daycare FSA for 2025, the deadline to submit outstanding claims for eligible expenses incurred in 2025 is March 1, 2026. In accordance with IRS rules, at the end of the runout period you must forfeit any unused 2025 Dependent Daycare FSA funds.
Access your HealthEquity account with your username and password to:
– Review your 2025 FSA balance
– Submit outstanding claims for reimbursement
Support
To review your balance(s) or to file claims, log into your HealthEquity account.
If you have any questions about your FSA(s), please call HealthEquity, 24/7, at 877-924-3967.
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.