Attention: Important benefits information related to Coronavirus disease 2019 (COVID-19) is available on the COVID-19 Employee Resources Page


Telehealth allows you to see your provider remotely, which makes getting top-quality care easy, safe and convenient.

Telehealth Options

Piedmont virtual visits put the top-quality care you trust right in the safety of your home. Whether you are sick or need a follow-up, virtual visits are available for primary care, urgent care and specialty practices.

Virtual visits also provide an access point for seeing Tier One primary and specialty providers who are outside of your geographic area while keeping your copay the same as an in-person visit.

Be on the lookout for Piedmont’s newest virtual health service: Piedmont On-Demand. These visits provide an easy way for minor illness or concerns to be evaluated quickly. Use your MyChart account to sign up, and you will be connected to a video visit with the next available Piedmont provider. If you don’t have a MyChart account, you can create one during the registration process.

Virtual wellness programs

If you are enrolled in Piedmont Medical Plan coverage, you have access to virtual wellness resources, including:

  • Hello Heart for blood pressure management
  • 2Morrow health coaching for weight, stress, chronic pain and smoking cessation
  • Omada for diabetes prevention and support for Type 1 and Type 2 diabetes management, plus a virtual program called Omada MSK (formerly named Physera) to help you prevent and treat aches and pains in your joints and muscles—via the Castlight app on your smartphone and on your schedule. Piedmont Atlanta and Athens Rehabilitation offer virtual visits for employees who are MyHealth360 plan members. Call 770-801-2345 to schedule.

Video-based behavioral/mental health counseling

Cigna Behavioral Health provides access to video-based counseling through their network of providers. Cigna can connect you with quality licensed counselors and psychiatrists who can diagnose, treat and prescribe most medications for nonemergency behavioral/mental health conditions.

Piedmont also partners with Cigna to provide personal and confidential video-based visits through the Employee Assistance Program (EAP), at no additional cost to you.