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| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| General benefits questions, life events, and appeals | HR Support Center | 678-503-1900 | hrsupportcenter@piedmont.org |
| Medical and prescriptions | Cigna and Express Scripts | 877-601-3835 | mycigna.com Crystal Pulce, Client Account Support Senior Analyst (404-368-4965) Evelyn Arriaza, Client Account Support Senior Analyst (404-662-0570) |
| Reproductive health services (infertility, menopause, and midlife solutions) | Progyny | 833-233-0722 | progyny.com/benefits |
| Piedmont Benefits Counselors | 678-503-1900 | hrsupportcenter@piedmont.org | |
| Medicare navigation support | SmartConnect | 866-421-1759 | gps.smartconnectplan.com/piedmont |
| Monthly Medical Billing Administrator | HealthEquity | 888-678-4881 | mybenefits.wageworks.com |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Wellness | Castlight | 855-545-5948 | support@castlighthealth.com |
| Employee Assistance Program (EAP) and Headspace Care | Confide (Powered by Evernorth) | 844-338-4232 | https://well.evernorth.com/app/eap/piedmonteap (Employer ID: piedmonteap) |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| 401(k) TomorrowPlan | Fidelity Investments | 800-343-0860 | netbenefits.com |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Leave of absences | 678-503-1900 | To initiate a Leave request, visit phc.ess-absencetracker.com | |
| Employment verification | ExperianVerify | 404-382-5400, option 4 | verify@experian.com |
| Piedmont Compliance Hotline | 800-466-0462 | N/A |
Our benefits are governed by important documents that describe who is eligible to participate in the plan, how each plan works and how to file a claim. This includes benefit summaries, Summary of Benefits and Coverages (SBCs) and Summary Plan Descriptions (SPDs).
If your employment with Piedmont is ending, please review the overview of your benefits at separation to understand the impact on your current benefits.
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.